Tuesday, 18 November 2014

Child denied tap water!

Question of the day: Is it right to deny an exhausted, thirsty child a glass of tap water in a children's play area?
 
As the title of the blog suggests, yes a child was refused tap water.... and YES... this is in England, UK. Tap water, the one thing we are really lucky to have on.... tap... literally.... yes I know other countries aren't so lucky. But in one Children's play area, we weren't so lucky.
 
In the October half term, we met up with another family in Warrington's Fun 2 B. The entrance price was a little more expensive then our usual play areas we visit, but as a half term treat, we decided to give it a go....
 
 
The parking was a nightmare to begin with, but eventually after an hour wait, I managed to slip out and move it from a traffic wardens play area to on site. But we didn't let that deter us... the girlies went off to play....

 
 
So I could enjoy a hot chocolate in peace.... again the prices were a little more inflated, but it was the girlies treat, and this was my treat.....
 
 
 Our friend who visited with us has a child that cant have squash, so she asked for a glass/cup of tap water, and was refused..... we asked why... and they pointed us in the direction of a bottle of water for £1.... our basic right in the UK and we have to pay for it.... the child didn't want bottled water, good old tap water would be sufficient... but nope.....

Play areas are designed for kiddies to run around and burn  off all their energy, and the mums to try and relax.... if we had no more cash on us, this child would have ran the risk of getting dehydrated.... which as we all know is very dangerous in young children. In this case we were pushed to buy the thirsty hot child a bottle of water to stop him getting ill.

 
 
 
I could understand if we only paid the entrance price, as they are a business, but we had numerous hot drinks between us, and we all ate.... well I refused to pay up for me, so nibbled on some of the girls chips as the prices were so inflated on the food as well... between the two families we paid over £50 on this trip, and was still refused the cup of tap water for a child.
 
I emailed them after to get their response, and they have decided to ignore my email. On the day I also popped it on their Facebook page as I was so disgusted, and that also got deleted, and now we cant post posts on their wall....
 
I understand they have no legal obligation to offer tap water, .... I just had to name and shame a place that say they are so family friendly yet, will not offer a child some tap water.... please share to let others now.
 
 

21 comments:

  1. Replies
    1. It really is. We shall be boycotting from now on! Plenty of others nearby!

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  2. This is terrible. I'm starting to think a lot of people really don't get the whole 'needing a drink of water' thing. My daughter has had 3 kidney infections due to only being allowed one drink at school all day (that's what the doctor thinks anyway as she drinks plenty at home) yet the teachers still refuse to let her take a water bottle into her lessons with her because it's not fair on the other children! You'd think in this day and age people would understand and try to be a little more considerate. I hope the play area eventually take your complaint seriously and do something about it X

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    1. I hope so too, I doubt they will though, and just sweep it under the carpet like all the other attempts of contact. They can not silence me on my blog though! I will get the word out!! :-) Hope your daughter is ok. My youngest has kidney reflux, so we know the importance all too well of hydration and urine infections. Can the dr give you a letter for the school?

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  3. That is shocking! Have you tried tweeting them? Just found them on there @Fun_2_B :)

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    1. Yes thank you. its been inactive for a while, but I've tweeted them now. See what happens!

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  4. absolutely disgusting hunny glad you have done a blog on it, name and shame them

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  5. I know from working in bars and clubs that it is against the law to refuse tap water to anyone due to the leah Betts ecstacy laws.... Not sure how it stands for children... You might be as well contacting trading standards or the health and safety officials xx

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    1. if it has an alcohol license they have to serve free water, if not it's discretion

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  6. That poor girl! thats awful xxx

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  7. That's horrible, it's such a shame when businesses literaly only care about money!

    India

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  8. That's ridiculous. Young children have a greater chance of getting dehydrated than us adults and should be allowed a glass of water whenever it is requested. x

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  9. I so so so agree with the naming and shaming. Even nightclubs and bars give tap water and they are even more so in the business of making money, and their customers don't get nearly as ill if dehydrated as kids do.
    THAT is disgusting of them and I am appalled. The last time we went to soft play it cost about 25 pounds and that was just for two adults and a child, so I totally sympathise and so should they. I hope based on this and your email that they change their policy. Perhaps also let the local paper know.
    L xx

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  10. That's awful! I wonder what would have happened if your friend's child had fainted? Even more so that they deleted the complaint! Outrageous! :(

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  11. Our primary school provides each child with a bottle of water to have on their desk each a d every day - a play area where a child is likely to become more dehydrated surely cannot refuse TAP water! Sounds like it's all about the money. Will be steering clear of here. Thanks for the heads up

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  12. I have never come across anywhere refusing tap water, I thought it was law! That is ridiculous

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  13. Everyone should copy n paste this link onto their page and unless they want to be constantly deleting posts they will be forced to acknowledge the complaint

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  14. I totally agree with your point and they really should offer free tap water, my son doesn't like squash either so we pay a fortune for what are very cheap wholesale bottles of water. Could I just point out tho that you've posted a picture of kids playing on the equipment and also a lady - do you have consent for that or does it only show your own kids and party? I'd be really upset if I found a photo of my kids online that someone had taken in a private establishment like that.

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  15. I copied your link to the Warrington guardian Facebook page as this isn't the first time I've heard this about a couple of different children's venues in town. They are really interested and want you to contact them :-)

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  16. Oh for goodness sake what has this greedy world come to that a business like this can't give a glass of water. Absolutely disgusting and shocking. They should be ashamed and embarrassed. And £50 between you to take the kids to play OMG!!!

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  17. Just now I realised that I've visited this soft play when we visited some family in Warrington! I am glad it has been sorted, but can't believe you had to go through the experience in the first place x

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