Friday, 19 December 2014

Colwyn Bay Travelodge Review

Before all the craziness kicked off for Christmas, we decided to escape it all for a weekend in North Wales. Colwyn Bay to be precise. We planned a 2 night get away with Travelodge, arriving Friday night to make the most of the Saturday, and the plan was to depart Sunday after breakfast, so we were home around lunch time so the girls could chill before school the next day. In my head it sounded perfect. A girlie break with quality time with Grandma M, a trip to the zoo, and to the seaside all rolled in to one. It didn't go to plan though.

We arrived Friday evening, the hotel was extremely easy to find, and just off the main road (A55) that runs along the top of North Wales. They didn't have their own car park, instead they shared the local shopping centres car park, it was free, but meant a little walk up a small hill, with two tired children and suitcases and teddies galore.
 
The friendly receptionist welcomed us, and gave us a map of all the cafes and restaurants locally for breakfast, and pointed us in the direction of our room. Check in was very efficient, and I can not fault that. S was irritable as she was cold and tired. So my check in photos are not the best. The room was set up as a family room, so we had two extra smaller beds, as well as a very large bed. (Bigger then our king size at home). We also had enough towels for each of us to have our own set.
 
 
In a corner was a desk, and a chair, with coffee making facilities, and kettle. There was 4 mugs which is great if your children want a cup of tea too. You can also see a small wall mounted TV which has basic free view channels. But most importantly in our case.... CBEEBIES!


The bathroom, was just that. Nothing to write home about, but clean, and everything you need. They had a wall mounted soap dispenser, and in the over bath shower, they had a shower gel on a dispenser too.

 
After a warm drink to warm us all up and to settle the girls, the girls soon settled, and was fast asleep.....IN THE BIG BED!!! The girls wanted to share the bed with me, so Grandma chose a smaller bed for hers for the night... I had a shower whilst the girls fell asleep, and when I came back in, there was no room for me, so I also ended up in the other smaller bed. The smaller beds are not as comfortable as the larger bed, they were very firm. But the bedding was warm. The larger bed however was extremely comfortable, and I think if I managed to squeeze in without waking the girls, I would not have wanted to move.
 
 
I would then like to say we all slept really well and had the best night sleep, unfortunately, that was not the case. The hotel was busy, and one of our room neighbours (across the hall and one over) decided they wanted to have a party. We were in bed early as we had young children, so to start with, I kept quiet, After all noise at 9 pm is expected. They had people visiting their room through out the night, and talking right outside our room, it got to 11.30 and it was still going on. The girls somehow slept through this, but Grandma and myself couldn't as they were also parking in the layby outside our window. I looked for a phone in the room so I could phone reception to let them know without the people knowing it was us complaining about the noise. The room had no phone, but a sign saying just to pop down to reception and they will help. I went to the door, and looked out the spy hole, I did not feel comfortable with the girls in the room, squeezing past people that sounded like they had been drinking to complain about them, so just got tucked back in bed... the large group dispersed around 12am, and came back around 2am... just as noisy.
Grandma was also right next to the window, and said the delivery trucks for the shopping centre were driving past throughout the night too, keeping her awake. So unfortunately, we did not sleep well, this is something the hotel could not control, unless a member off staff knew about this noise, and asked them to keep the noise down, however, we could not comfortably inform them. 
 
We did bring it to their attention in the morning, and we were told we could move rooms. Great, we would try anything. We hadn't packed the room up as wasn't expecting this. We said when leaving that we would be back to pack our stuff up later as we had planned a day out, and the new room wasn't available straight away. They offered to pack it up, but we insisted that we would rather do it so we wouldn't forget anything. We then left for our day out.
On returning, we were given our new room key, and our old key was checked to see if we were still able to get access so we could pack our belongings up. We had a shock when we entered our original room, with no staff with us, as it wasn't our stuff in the room, but someone else's stuff. Thankfully they were not in the room getting changed or in bed, but all their belongings were. Thankfully for them, we are not thieves, so we quickly left, and tried our new room.
 
The new room was like a mirror to our first, and all our belongings, including our dirty washing on the floor, was put back in place in the new room. Even the girls teddies were tucked up in bed. This was a relief, but we hadn't given them permission, and I feel incredibly embarrassed that someone else touched our dirty undies.
 
 
We weren't going to let that stop us enjoying our last night in Colwyn bay, as we had a lovely day at the Welsh Mountain Zoo, and Llandudno pier. So we finished it off by getting local fish and chips and having a picnic in the warm room. We would have had it by the seaside down the road, but we were still frozen by the low temperatures during the day whilst out and about.


 
After dinner, the girls wound down ready for bed with a lovely warm bath. And we were hoping for a more successful 2nd night. S had other ideas. S wanted to look out windows and mess around, and would not stay in bed. Grandma was ill with a bad cold, nose like a tap, and coughing. We gave S an hour to try and settle her, but gave up not knowing if we would have the same fate later, as the noisy neighbours were now directly below us. We decided to leave before it got any later, and drive the 90minutes home.
 
Grandmas cold deteriated even more that night, so I think we made the right decision cutting it short, especially as it turned out S had a bad ear infection. Unfortunately this time of year, a lot of viruses are doing their rounds.
 
So please remember when you are staying in a hotel this year, that you are not the only ones staying in a hotel, you may ruin someone else's break. Im sure if it wasn't for the noise, we would have had a lovely stay with no complaints, as they would not of had to move us room, and we would not have had the mix up of rooms, or our undies touched and moved without permission.
 
 
I was given a two night complimentary stay in return for an honest review. All opinions, words and photos are my own.

5 comments:

  1. What a refreshingly honest post but what a shame it wasn't a great stay. Some people are so inconsiderate and I understand your apprehension about confronting them. I do think them moving your stuff after refusing permission is completely unacceptable and I would have gone mad. I know you got the stay for free, but based on this I don't think I would stay with these guys at all. I'd rather go with Premier Inn purely for the good night's sleep guarantee, which you clearly didn't get.

    ReplyDelete
  2. I think you get what you pay for with Travelodge. We always use one when we visit family but the walls are paper thin and we never sleep well.

    ReplyDelete
  3. Travel lodge the wall are thin and you can hear every thing and every noise around you. But they are great for quick stop over breaks.

    ReplyDelete
  4. I've stayed in a few travel lodges and never had a problem, but I will be bringing ear plugs with me when I go to London next year. I stayed in a premier inn in London earlier in the year and they have a 'quiet policy' which appeared to work, but the noise from the road outside kept me awake most of the night! Thanks for linking up to the #BinkyLinky

    ReplyDelete
  5. It sounds like the hotel part wasn't great, but the rest of your weekend sounds brilliant, and I love the idea of a fish and chip picnic on the floor! #binkylinky

    ReplyDelete

I enjoy reading every single comment, Thank you.